Returns & Exchanges
At Torriden, we want you to feel confident in your skincare journey; if you are not completely satisfied with your purchase, you may return products in their original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack the unused products in their original packaging to ensure they are protected during transit back to our facility.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing